Holiday Inn Reading West, an IHG Hotel
Nhận xét của Khách
The accommodation seemed newly renovated. It was modern and comfortable. The staff were very friendly and welcoming. They were clear on what we needed to do and we’re available if we had any questions or requests. Staff went above and beyond to meet guests needs such as getting the alcohol one guest requested or providing snacks for when people arrived late at night and the kitchen was closed.
Gemma
tháng 7 năm 2023
Standard Double room was spacious with a double bed and a comfortable two seater sofa (can be converted to single bed). Room had air-conditioning. It had all the facilities including a safe, iron machine, iron table, bath robes, proper wardrobe. There is no fridge in the room, but if you request reception to keep any refrigerated medicine in their fridge, they will do it. Breakfast was very good and well balanced. Kitchen staff can make some customised breakfast upon request. Hotel has a bar and a very comfortable Lounge seating area. There is also a Gym. All the staff were very kind and very helpful. Outdoor area was very nice. Very good space for car parking. There is a fuel station very nearby to the hotel.
Murali
tháng 7 năm 2023
I cannot express how amazing this hotel was The staff was absolutely amazing. Lisa was a complete superstar. There were a lot staying for the Flackstock festival. She made sure the bar was open when we all Got back. She provided snacks and sandwiches. Nothing & I mean nothing was too much trouble for her. I am coeliac and I cannot express how amazed I was at the knowledge of the staff and the range of options to cater for this disease. Even a gluten free toaster was brought out in the morning! We will definitely be staying here next year and cannot thank Lisa and the team enough for making our stay so enjoyable. Thank you.
Anonymous
tháng 7 năm 2023
Having stayed at Holiday Inns before, we knew what to expect, and this one was as good as the others - we were particularly pleased that we could park our car for free! The breakfast was excellent and the hotel was smart with attentive staff and a welcoming atmosphere.
Paul
tháng 7 năm 2023
The bed was very comfortable, and the room was clean with coffee-making facilities. The staff were friendly and professional, but Nessy was the best receptionist/bar lady. Nothing was too much trouble for her. She was a smiling, friendly face as soon as you walked through the door. I can honestly say that she is a credit to IHG. The food was good, and there was a good variety. They have Alpro yoghurt for those who cannot have dairy or are Vegan, and the alternative milk is oat (although a supply of coconut would be great, too, for future reference).
Carol
tháng 6 năm 2023
Room was clean and comfortable. By far and away the best part of the hotel was the staff and service. "Nissy" was on the front desk and was the perfect host. She was attentive, polite and friendly. We were staying in the area for a wedding and she made sure we had taxis booked and ready, and made sure to clarify the price with the driver beforehand. Everything else we needed was provided and it was clear Nissy would go above and beyond to make our stay enjoyable. I sincerely hope the hotel understands her value to the company.
Titus
tháng 2 năm 2023
- as soon as I walked through the doors every was brilliant - can’t fault it. - night staff were lovely and grabbed us bottles of water when we came back late.
Lily
tháng 1 năm 2023
the property was clean and tidy and well laid out. there was plenty of parking and the inside felt spacious. this hotel is dog friendly which was great for us and the room was a good size for three adults and three dogs. there was a gym on site and a nice secure courtyard where you could take the dogs. the staff were very welcoming and friendly and couldn’t do enough to help you. the room was well equipped with iron and board, kettle and cups and tv. they even supply toiletries. the breakfast was a good spread and excellent value for money
Krista
tháng 4 năm 2023
Extremely welcoming staff, clean and newly decorated room, pleasant bar and great breakfast (with an exceptionally competent member of staff managing breakfast during our stay). Perfect location for an event at Wasing Park. Wouldn't hesitate to stay here again.
Elizabeth
tháng 7 năm 2023
The room was very spacious and the shower room looked newly refurbished. I did have a family member saying in an accessible room, and their bathroom could have done with a facelift but access was great.
Amy
tháng 3 năm 2023
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